Fan Sissoko is a Service Designer, Researcher & Storyteller. She shares her vast experience working for a range of companies, mostly in the public sector, and how she has pulled on her graphic design, illustration and animation skills to tell compelling stories that move ideas forward. This is a great episode to understand more deeply what a Service Designer and Design Researcher does, and the points along the way where they might need visual storytelling. Fan also gives some great advice to Freelancers looking to partner with these types of teams – who to reach out to and what to include in your portfolio.